Terms of Service

Welcome to Purelunca (purelunca.com).

Throughout this website, the terms “we,” “us,” and “our” refer to Sichuan Natailiqing Trading Co., Ltd., operating under the brand name Purelunca.

Purelunca is a brand operated by Sichuan Natailiqing Trading Co., Ltd.

We operate this website to provide customers with access to our products, services, information, and online shopping features.

By visiting, browsing, or purchasing from our website, you acknowledge that you have read, understood, and agreed to these Terms of Service and any additional policies referenced on our website.

These Terms apply to all visitors and users of Purelunca, including customers, purchasers, and individuals who interact with our services.

If you do not agree with these Terms, please discontinue using our website and services.

We reserve the right to update, modify, or replace any part of these Terms at any time. Updated Terms become effective once published on this page.

Your continued use of our website after changes are posted means that you accept the revised Terms.

Our online store is powered by Shopify, which provides the e-commerce infrastructure that allows us to offer products and services online.

Section 1 – Online Store Usage

By using this website, you confirm that:

  • You meet the legal age requirements in your location;
  • You have the legal ability to enter into agreements;
  • The information you provide is accurate and complete.

You may not use our website or services for unlawful purposes or in violation of applicable laws and regulations.

You must not attempt to introduce harmful code, including:

  • Viruses;
  • Malware;
  • Worms;
  • Other harmful software.

Any misuse of our website or violation of these Terms may result in restriction or termination of access.

Section 2 – General Conditions

We reserve the right to refuse service, restrict access, or cancel transactions when necessary.

Information submitted through our website, except payment information, may be transferred through different networks to meet technical requirements.

Payment information is protected through secure payment processing systems.

You may not reproduce, copy, resell, distribute, or commercially exploit any part of our website, services, or content without prior written authorization.

Section 3 – Information Accuracy

We make reasonable efforts to ensure that information displayed on our website is accurate and updated.

However, we do not guarantee that all website content will always be complete, error-free, or current.

Product information, descriptions, images, specifications, and pricing are provided for general reference.

We reserve the right to update, modify, or remove website content at any time without prior notice.

Section 4 – Product Prices and Service Changes

Product prices, availability, and service details may change at any time.

We reserve the right to:

  • Modify product information;
  • Adjust pricing;
  • Update website features;
  • Suspend or discontinue services.

Purelunca is not responsible for impacts caused by price changes, service modifications, or temporary website interruptions.

Section 5 – Products and Services

Certain products may only be available through our official website.

All returns, refunds, and exchanges are subject to our:

Return & Refund Policy

We make reasonable efforts to display product images, descriptions, and colors accurately.

However, differences may occur due to:

  • Device display settings;
  • Manufacturing updates;
  • Technical limitations.

We reserve the right to:

  • Limit product quantities;
  • Restrict purchases;
  • Modify product descriptions;
  • Change prices;
  • Discontinue products.

Section 6 – Orders, Payments, and Account Information

We reserve the right to review, limit, reject, or cancel orders when necessary.

Orders may be restricted or canceled due to:

  • Unusual purchasing activity;
  • Suspicious transactions;
  • Payment issues;
  • Incorrect customer information;
  • Other circumstances affecting order completion.

If changes or cancellations occur, we may contact you using the information provided during checkout.

You agree to provide accurate and complete billing, shipping, and account information.

Section 7 – Third-Party Tools

We may provide access to third-party tools, applications, or services that we do not directly control.

These tools are provided on an “as available” basis.

Your use of third-party services is subject to the terms and policies provided by the relevant third-party providers.

Section 8 – Third-Party Websites

Our website may contain links to third-party websites or services.

These links are provided for convenience only.

Purelunca is not responsible for:

  • Third-party website content;
  • External services;
  • Privacy practices;
  • Third-party policies.

Users should review the terms and privacy policies of external websites before using them.

Section 9 – Updates to These Terms

The latest version of these Terms of Service will always be available on this page.

We may update these Terms due to:

  • Business changes;
  • Legal requirements;
  • Operational updates.

Updated Terms become effective once published.

By continuing to use our website after updates are posted, you agree to the revised Terms.

Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Brand Name:
Purelunca

Legal Company Name:
Sichuan Natailiqing Trading Co., Ltd.

Customer Support Email:
service@purelunca.com

Business Address:
Room 2408, Floor 24, Building 4, Unit 1, No. 299 Yinglong South 1st Road, Chengdu High-tech Zone, Sichuan Province, China